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Poor Internet access hampering installation of prepaid smart meters – ECG

The Electricity Company of Ghana (ECG) says, poor access to internet in some parts of the Ashanti Region hampered the installation of smart pre-paid meters.

According to the Public Relations Officer for ECG at the Ashanti West Region, Benjamin Antwi, most smart prepaid meters need a strong internet connection to function well.

“It will take a strong internet for customers to use smart prepaid meters, hence ECG had to ensure all areas installed with the new meters had access to good internet service for smooth usage “.

He said this during and exclusive interview with Captain Koda on the Kumasi based OTEC 102 9 FM’s Morning show Nyansapo.

Purpose of installation Smart Prepaid meters

Benjamin Antwi during the Interview on Monday June 3, 2024 said ECG aims at replacing all postpaid, prepaid meters that utilize cards with the smart prepaid meters to improve energy accounting and convenience.

“With smart prepaid meters, a customer can buy credits to their meters from the convenience of their homes by downloading the ECG power app”. He said.

He added that the replacement was part of ECG’s Loss Reduction Programme stressing that the company is working towards reducing revenue losses with the introduction of smart prepaid meters.

Meeting Service connection requests

Benjamin Antwi again underscored the company’s commitment to meeting service connection requests in the region

He noted that the Loss Reduction Programme would ensure availability of smart prepaid meters to meet service connection requests and reduce system losses

Source: Ghana/ Agyenim Boateng

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