The National Service Authority (NSA) has announced that online registration for the 2025/2026 service year will open on Wednesday, October 8, 2025, and close on Wednesday, October 15, 2025.
The decision follows a directive from President John Dramani Mahama after a Technical and Forensic Audit of the previous Central Service Management Platform (CSMP) found the system unsatisfactory.
The Authority was subsequently instructed to design and deploy a more robust digital platform to ensure transparency, security, and real-time verification.
In a statement, the Authority declared that all registrations completed in June 2025 are null and void, directing all prospective personnel to re-register. It explained that the decision followed data integrity concerns, including discrepancies in ages, detected in the earlier process.
The NSA assured that all legitimate registrants from the June exercise would receive refunds of their service fees.
“All previous registrations from June 2025 have been declared null and void. Every prospective service personnel must re-register on the new platform,” the statement noted.
The Authority added that step-by-step guidelines for the online registration would be available on its new website, www.gnsa.gov.gh, starting Tuesday, October 7, 2025.
It further announced the implementation of stringent IT reforms and internal controls aimed at tackling payroll fraud and ensuring prompt payment of allowances. The NSA said it is working closely with the Controller and Accountant General’s Department to strengthen financial oversight and would also conduct periodic efficiency checks.
According to the statement, all national service personnel are expected to report to their assigned service stations on Saturday, November 1, 2025. The service year officially begins on Monday, November 3, 2025.
