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KATH records improvement in patients’ satisfaction

The Komfo Anokye Teaching Hospital (KATH) has recorded a continuous improvement in patient satisfaction, with management pledging to sustain the gains.

Management attributes this progress to the prudent use of Internally-Generated Funds (IGF) for procuring essential medical equipment and introducing patient-friendly initiatives.

Among the critical equipment acquired through IGF are ventilators for the main theatre, a ligasure generator for the Urology Unit, a haemodialysis water purification system for the Medicine Directorate, and a Slit Lamp Biomicroscope for the Eye Clinic.

Other additions include an Applanation Tonometer for the ENT unit, a Phototherapy Machine for the Mother and Baby Unit, a Diathermy Machine for the Main and Special Ward Theatres, and Haemodialysis and CRRT Machines for the Dialysis Unit.

According to hospital management, these installations have significantly enhanced healthcare delivery, improving service quality at the referral facility.

Patient satisfaction at KATH stood at 80.7% in 2022, rising to 85.2% in 2023 and further increasing to 85.5% in 2024.

As KATH marks its 70th anniversary, management has reaffirmed its commitment to establishing the hospital as a leading center for sub-specialist and super-specialist care, training, and research in Africa.

Speaking at the hospital’s 2024 End-of-Year Performance Review Conference, KATH’s Chief Executive Officer, Professor Otchere Addai-Mensah, assured that management would continue prioritizing quality healthcare delivery.

“This will be achieved through patient-centered, technology-driven, innovation-led strategies, skills development, intensive resource mobilization, and strategic partnerships,” he stated.

He emphasized that despite challenges, KATH has significantly served the people of Ghana over the past seven decades.

Professor Addai-Mensah also acknowledged the impact of substantial investments and interventions supported by the previous board, the Asantehene, and other partners, leading to notable improvements in operations, infrastructure, and equipment.

The conference was themed “Seven Decades of Impacting Lives Through Specialist Clinical Services, Training, and Research: Celebrating the Past and Repositioning for the Future.”

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